Terms & Conditions

Last updated: November 4, 2026

1. Service Description

AUDIOPATCH is a web-based audio patch planning tool for live sound professionals. The core application is free to use. Optional paid subscriptions ("AUDIOPATCH Pro") unlock additional features as described below.

2. Provider

AUDIOPATCH
Email: [email protected]

3. Free Features

The following features are available to all users without charge and without registration:

• Stage input lists, output patches, loom planning, tieline routing
• IEM & RF management, digital patching, 19" rack planning & inventory
• Hardware database (1,000+ verified devices and microphones)
• 1 free PDF or Excel export (with AUDIOPATCH branding)
• Project import/export (JSON files, up to 2 active projects)
• Offline usage (PWA)

4. Pro Subscription Tiers

AUDIOPATCH Pro is available in two tiers:

• AudioPatch Tech (€4/month) — 1 user (up to 2 personal devices simultaneously), unlimited projects, unlimited branding-free PDF & Excel exports, System Designer 2.0, Real-Time Collaboration, and Crew View (read-only stage crew link)
• AudioPatch Company (€19/month) — Up to 10 devices (team license), all AudioPatch Tech features plus custom company logo and custom footer text on PDF and System Designer exports

Prices include VAT where applicable. Paddle.com acts as our Merchant of Record and handles tax calculation based on your location.

5. Devices & License Activation

The following rules apply to the use of AUDIOPATCH Pro:

• Device: a "device" is a browser installation on which AUDIOPATCH Pro has been activated. It is identified by a random device ID stored in the local storage of that browser. A different browser or browser profile on the same computer counts as a separate device, and so does a browser whose site data has been deleted and on which Pro is activated again.
• Limits: AudioPatch Tech and the free trial can be used on up to 2 devices at the same time, AudioPatch Company on up to 10 devices at the same time.
• Replacement of the oldest device: if you activate Pro on a further device beyond the limit, the device that was activated earliest is signed out automatically. A signed-out device can be signed in again at any time, which in turn signs out the then-oldest device.
• Online check: the device limit is only enforced when the app connects to our license server (online check). Devices that are offline keep working until their locally stored license token expires or until their next online check.
• No sharing of activation links and codes: the activation link and activation code in your activation email are personal and give access to your license. You may not publish them or pass them on to third parties; Company licenses may be used by members of your own team. We may suspend a license in case of evident misuse.
• Sign out and management: you can sign out the current device at any time with "Sign out on this device" in the PRO window of the app (PRO button in the top bar). You can manage your subscription and invoices with "Manage subscription (Paddle)" in the PRO window or via the public Paddle customer portal.

6. Free Trial

New subscriptions include a 7-day free trial via Paddle checkout (€0 charged today). You may cancel your subscription at any time through the Paddle customer portal (see section 8) before the 7-day trial ends to avoid being charged.

7. Subscription & Payment

Subscriptions are processed by Paddle.com Market Limited as the Merchant of Record. By subscribing, you also agree to Paddle's Terms of Service.

• Monthly subscriptions renew automatically every 30 days
• Yearly subscriptions renew automatically every 12 months
• Payment is charged at the beginning of each billing period
• Prices may change with 30 days' notice; existing subscriptions are honored until renewal

8. Cancellation

You may cancel your subscription at any time through the Paddle customer portal, which you can reach with "Manage subscription (Paddle)" in the PRO window of the app, via the link in your Paddle purchase confirmation email, or via the public Paddle customer portal. Upon cancellation:

• Your Pro features remain active until the end of the current billing period
• No further charges will be made
• Your projects and data are not affected — all data remains in your browser
• You can resubscribe at any time

9. Data Storage & Liability

AUDIOPATCH stores project data in your browser's localStorage. We are not responsible for data loss due to:

• Browser cache clearing or browser updates
• Device loss or failure
• User error

We recommend regularly exporting your projects as JSON backup files.

10. Intellectual Property

The AUDIOPATCH software, design, and documentation are protected by copyright. Users retain full ownership of their project data and exported documents.

11. Limitation of Liability

AUDIOPATCH is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from the use of this service. Our total liability is limited to the amount paid by you in the 12 months preceding the claim.

12. Modifications

We reserve the right to modify these terms with 30 days' notice. Continued use of the service after the effective date constitutes acceptance of the modified terms.

13. Governing Law

These terms are governed by the laws of the Federal Republic of Germany, to the extent permitted by law.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect.